You can deposit funds into your
PlayAll account via the
Payment Centre in your PlayAll account by clicking
on the Deposit tab and selecting a deposit method.
After you have selected a deposit method, you must supply all required
personal information before your transaction can be completed.
Dependant on the method selected, by clicking ‘submit’ once you
have supplied all the necessary information, you will be redirected either to
a secure payment form or the website of the Electronic Banking Facility
chosen by yourself.
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The methods that are currently available for funding your PlayAll account are:
- PayPal
- Bank Wire
- sofortüberweisung.de
- Credit Card
- Debit Card
- Click&Buy
Please bear in mind that all funding methods are operated externally and are not under PlayAll's control. The country or region where you live may have specific rules or legislation for the use of any or all of the funding methods available. For this reason, PlayAll urges all members to thoroughly research the funding methods available to them.
We are constantly reviewing our funding methods to make it easier for all our members to use our services.
If your preferred funding method is not currently available, please check often for changes or send your feedback and suggestions to
feedback@PlayAll.com.
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You may currently withdraw funds from your PlayAll account using Wire Transfer or PayPal.
Further withdrawal methods are in development and will be included as soon as possible.
Please note: It can take up to two weeks until the transfer will arrive at your bank account.
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PlayAll enforces a minimum
withdrawal amount of 20 Euros (including fees) to ensure that the minimum of transaction costs
can be met.
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PlayAll does not charge a fee for depositing funds into your account. However, your bank or Electronic Service Provider may impose a standard fee for handling your transaction.
For further details on any fees imposed for the transfer of funds into your PlayAll account, please contact your bank or Electronic Service provider.
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PlayAll charges a standard fee of 10% of the withdrawal amount to cover any costs incurred while processing your transaction.
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All funds transfers to and from your PlayAll account are in Euros. PlayAll is, unfortunately, unable to perform currency conversions on your account and during transfer.
For more information on currency conversions or to check the current conversion rates, please contact your bank or Electronic Service Provider for assistance.
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To maintain high standards and
ensure the security and validity of each withdrawal request, PlayAll processes all requests only once every calendar month.
Your withdrawal request will be processed immediately on receipt and the
funds marked for withdrawal will be frozen in your PlayAll account and will
be viewable in your Payment Centre as a ‘Pending’ transaction
until the transaction is concluded.
Withdrawal payments are released within 6 weeks. Once
we have completed our side of the transaction, the payment will be displayed
in your Payment Centre as a withdrawal.
The duration of a withdrawal from your PlayAll account is entirely
dependent on the withdrawal method chosen to do so.
Please bear in mind that different withdrawal methods require varied
lengths of time to complete a transaction.
For this reason, we are unable to guarantee a precise duration for any
withdrawal once the funds have left your PlayAll account.
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Yes, you can cancel a withdrawal
whilst it is still displayed as Pending. Once the transaction has been
processed, however, we are unable to cancel the transaction and reclaim the
funds.
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The funds in your PlayAll account are divided into Credits and Money.
Credits are PlayAll′s own internal currency, which is awarded for various activities and paid directly into your PlayAll account or funded to your PlayAll account via your My Payment centre. Details of any ongoing events and promotions can be found in the ′News′ section of the website and in GamerClient.
Money is real world currency which you win on PlayAll.
When you start playing on a PlayAll server, your stake is automatically deducted from your Credits. As soon as your Credits reach 0€ your stake will be deducted from the Money in your account.
The main difference between Credits and Money is the way in which you can accumulate it:
Money is paid into your account for every frag you score in FragLive or Challenge you win. Credits can be gained by participating in an event or promotion with a Credits reward or by
depositing money into your PlayAll Account.
Please note, some events also feature Money rewards.
The most important difference (and one you really need to bear in mind when ′cashing out′) between Credits and Money is that Money can be withdrawn from your account, whereas Credits can only be used on PlayAll.
If you have any feedback regarding Bonus Money or suggestions on ways we can improve our services, please contact us via eMail to Feedback@PlayAll.com.
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